Refund Policy

Last updated: August 27, 2026

At Apex Max, we stand behind the quality of our products. Because all items are print-on-demand and made specifically for you, please read our policy carefully before purchasing.

Returns & Refunds

We accept return requests within 7 days of delivery for items that are defective, damaged, or incorrectly printed. To be eligible, items must be unworn, unwashed, and in original condition.

To initiate a return, contact us via our Contact page with your order number and photos of the issue.

Non-Returnable Items

The following are not eligible for return or refund:

Items returned after 30 days of delivery
Items that have been worn, washed, or altered
Orders with incorrect size selected by the customer (see Size Exchanges below)
Digital products (e.g., wallpapers, digital guides)
Sale or clearance items

Size Exchanges

We offer free size exchanges if you ordered the wrong size. Contact us within 30 days of delivery with your order number and the size you need. Exchanges are subject to availability.

Defective or Wrong Items

If you received a defective, damaged, or wrong item, we will send a free replacement or issue a full refund at no cost to you. Please provide photos when contacting us.

Refund Processing

Approved refunds are processed within 5– 10 business days and returned to your original payment method. Processing times may vary by bank or payment provider.